After we have collected your requirements and data, we configure your dedicated site to deliver the desired functionality, which consists of the following:
– Add custom fields
– Create and configure tickets
– Configure ticket steps
– Import data
– Customers
– Employees
– Assets
– Charge Items
– Create job profiles
– Configure desktop customizations
– Create reports
– Establish users and logins
– Configure security, permissions, and notifications

Next we install and configure disconnected devices (if applicable).

Then we review and make adjustments where needed. 
– Review tickets
– Review workflows
– Review data