For OTC, Cleargistix Makes Payroll and Billing More Efficient and More Accurate
OTC was using hand-generated tickets that were turned in after two-to-three-week hitches offshore. Management had issues with waiting for days or weeks to get data for billing, payroll and operational needs. On-the-job issues or questions were often not discovered in a timely fashion. Deciphering handwriting and wording on each ticket required extensive interpretation skills—and a lot of time. Reconciling payroll and billing data was time-consuming, cumbersome, often requiring calls, texts or e-mails on the day of payroll.