When designing business processes, a long-standing rule is to record the activity where and when it is happening. Many service companies using paper to document activities in the field, believe they are accomplishing this task by recording the information on paper. However, the documentation of the item on paper is not recording the activity. The
What is paper ticketing costing you in time and money? Can you read every ticket line? How often are safety forms incomplete? Do you have safety deficiencies that you do not know about for several days? Any chance someone transposes numbers when re-entering data? Do you wait for paper tickets to be returned to the
Have you had a bad experience implementing, or trying to implement an integrated digital field ticketing solution? If you were successful, was it expensive and time-consuming? Did you give up and stay with paper tickets? There are now solutions that let any size implement a digital field ticket solution that is light, fast, quick and
Ignorance is not bliss when it comes to managing business activity. From revenue information and job details, to payroll, data must be collected, managed, and consumed for operations to function successfully. Absent good data and solid processes to collect and manage it, business processes come up short. Companies may be well served by reviewing data
I recently had major and unexpected surgery and spent a week in the hospital recovering. As a technologist and a person who continually observers process management and how technology is leveraged, I was both thankful interested to see how the medical field has been a rapid adopter of technology. My diagnosis, left untreated, would have
When Oil & Gas prices are down, the temperatures are high, and staff is required to do more with less (including less pay). This is the perfect time to challenge your employees discover and implement digital technologies that improve office efficiencies, reduce risks and improve the bottom line. There are several solutions available to eliminate
Great insights into how digital has and will change oil & gas companies. I especially liked the authors’ comment, “[m]ost of today’s digital initiatives in oil and gas are incremental rather than disruptive.” How do you eat the theoretical 800 pound gorilla? …….One bite at a time. How Digital Technology Will Change Oil and Gas
We all face too many distractions, too much work, too many things fighting for our attention. The harder a product is to use, the less valuable it is perceived to be. Products must be intuitive, both in understanding and usage. Nothing kills value in software like complexity. Most clients won’t make a career out of
If I had a dollar for every time I heard a sales professional say “nobody is buying”, let’s face it, I would be writing this blog from an island. The truth is… nobody buys anything unless there is value. Second, nobody buys unless there is a relationship. The reason a sales professional would say nobody