In the interests of full disclosure, I am an alum of PwC, working in what was then referred to as the business assurance, litigation support and consulting areas. Working in public accounting for nearly 7 years provided me with an invaluable business education and I highly recommend it to accounting students. With that out of the way….
Rework is one of most expensive costs resulting from poor quality. Rework not only means redoing, it includes all of the efforts expended fixing something that was not done right the first time. Sending an email to look for a missing document. Picking up the phone to verify that the number on the form was
While on a United Airlines flight over the Atlantic last week, I read an article in the December 2016 issue of United’s Hemispheres magazine, “The Future’s So Bright” by Boyd Farrow (see below). The article is about Snap Inc.’s new Spectacles video-recording sunglasses. In the article, Mr. Farrow points out that functional and simple are
Field data exists in many forms: work orders, manifests, revenue and job tickets, safety forms, inspection forms, and so on. Paper has been the go-to medium for recording and presenting this information. Given the alternatives that were historically available, paper had a great run as the best way to collect and present information. There are,
When designing business processes, a long-standing rule is to record the activity where and when it is happening. Many service companies using paper to document activities in the field, believe they are accomplishing this task by recording the information on paper. However, the documentation of the item on paper is not recording the activity. The
What is paper ticketing costing you in time and money? Can you read every ticket line? How often are safety forms incomplete? Do you have safety deficiencies that you do not know about for several days? Any chance someone transposes numbers when re-entering data? Do you wait for paper tickets to be returned to the
Have you had a bad experience implementing, or trying to implement an integrated digital field ticketing solution? If you were successful, was it expensive and time-consuming? Did you give up and stay with paper tickets? There are now solutions that let any size implement a digital field ticket solution that is light, fast, quick and